Why do I get 'no records found' when I search for an address?
First, ensure you have entered the House Number, Direction, Street Name, and Street Suffix in their separate boxes. If no results are returned, try leaving the Direction and Street Suffix boxes blank.

Please keep in mind that often times an individual’s mailing address may not be the same as the property address. This most commonly occurs when there are multiple dwellings on a single property (ex. apartment complexes, commercial strip malls, industrial parks, and more). Generally, a property’s address will be the lowest numerical mailing address contained in that property. If you are unable to determine the correct property address, then it may be necessary to manually search for the parcel using the map and selection tools.

Show All Answers

1. How can I zoom in/out and pan the map?
2. How can I turn layers on and off?
3. How can I search for a property?
4. What is my property’s account number?
5. Why do I get 'no records found' when I search for an address?
6. Why does the address search return more than one result?
7. Why can I not view owner names?
8. Why am I unable to view property dimensions?
9. How can I print a map?
10. How do I measure things on the map?
11. Where is the survey monuments layer?
12. Who can I contact with questions pertaining to the flood plain line?
13. My neighbor’s building is on my property, can I take any action?