Frequently Asked Questions

For driving directions to Lancaster County Government Building at 150 N. Queen Street, see Google Maps below.

Once you arrive at the Building through the Chestnut Street Entrance, follow the corridor past the first set of Elevators until you go through a single open door with Vending Machines and a pair of Elevators.  Take these to the 3rd Floor.  The IT/GIS Department will be on the Right with a Front Desk Kiosk.

You can get a Plot Plan or Tax Map (also known as a Prod map) of your property through either the GIS or the Property Assessment Offices, both on the 3rd floor of 150 N. Queen St.  An 8.5"x11" map is $15 + tax.  If you need a larger map (11"x17" ($30 + Tax) or 33.5"x45" ($100 + Tax)), please contact GIS to create them.

Use our online Map application LanCo View 2.0 (found at the bottom of this question and on our main site on the right-side pane) to look up your property for lines and dimension lengths.  The application also allows users to look at properties with Aerial Imagery, Contours, School Districts, and other layers.

When you go to the LanCo View application, on the top right (both desktop and mobile) there is a circle symbol with an "i" in the middle.  Clicking that will open a panel with a tutorial on how to use the application.  If you have any further questions, please call us at 717-299-8257 and someone will be happy to assist you.

If there is a question about the positioning of a parcel boundary as shown on our maps, a GIS mapping technician will use a recorded deed and/or subdivision plan to determine if any corrections need to be made in the GIS data.

Please note:  GIS parcel lines are merely representations of the legal description found in the respective deed, and are shown for illustrative purposes only.  The actual, on-the-ground position and location of property lines should be determined by a Professional Land Surveyor licensed in the Commonwealth of Pennsylvania.

If you're receiving an error while accessing our online services, please check for any notices that indicate there is maintenance or our routine updates.  Note that we have updates from 7am to 9am every day for LanCo View at which time data may not display properly.  If you are seeing load errors and issues outside of those instances, please contact us at ithelpdesk@lancastercountypa.gov.

The primary source to download most of our data is from PASDA, hosted by Penn State University (link below).  This includes Parcel Data without Owner Names.

If you are looking for Parcels (with Owner Name), Zoning, Address Points, or Road Centerlines, you can purchase a calendar year subscription through our Request Forms for a price of $100.00 + Tax per year and a website to download from will be provided with login.

Any request beyond a Prod map would become a Custom Map; they are available at a rate of $100.00/hr + tax or $25.00/hr for nonprofits.  Someone in GIS Staff will determine the amount of hours required to create the map depending on the needed information, and send an invoice prior to working on it.

We do not. However, the Lancaster County Visitors Bureau offers a fold up countywide map at no charge. Another option is to purchase an ADC Map at a convenience store or book store.

When a request is submitted online, we take the following forms of payment: Credit, Debit, ECheck.  There is also an option to call in and relay Card information, or stop in to make your payment with Card, Check, or Cash.

Yes, public customers can use our online application, LanCo View, to look up properties and save and/or print out a map for their own use.  Please read the disclaimer prior to use to understand limitations and legality of information from the application.

We can only look at potential error in our data, however, you will need to report it directly to the company that maintains the data for your GPS unit or for the mapping website.  The main companies for mapping are Google, Apple, HERE, and OpenStreetMap.

Lancaster County GIS staff cannot resolve issues related to flood plain boundaries or determinations about whether a specific property is in a flood plain.  Your first stop should be the office for the municipality which a property is located in.

For all other questions about flood insurance or the National Flood Insurance Program (NFIP), please contact the NFIP Help Center at 1-877-336-2627 or visit www.FloodSmart.gov To view Flood Insurance Rate Maps or an interactive map showing Flood Hazard Areas for that location, use the FEMA Flood Map Service Center.

If you have a general question that is not covered by the above FAQ, please reach out to us by phone (717-299-8257) or by email (ithelpdesk@lancastercountypa.gov) and someone from the Lancaster County GIS Staff will respond or reach out to assist and/or look into the issues.